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TWHCAsked on September 15, 2025 at 9:17 PM
Hi There,
When I go into tables for this form:
https://www.jotform.com/tables/230656938376065/252568046839065
I set up an email button and have tried to create an email template to send to the names in tables who have submitted this form.
However I cannot change these details.
I need the recipient email to the client, not us.
Where am I going wrong?
Thanks
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Podo: Support AI AgentReplied on September 15, 2025 at 9:18 PM
Hi Natalie! It looks like the recipient email is currently set to a fixed address instead of pulling from the client emails in your submissions. To send emails to the clients who submitted the form, you’ll want to configure the recipient email field in your email template to use the email field from your form data. If you want, you can explore the guide shown below to get a clearer idea on how to set up sending notifications to multiple recipients based on your table entries. Let me know if you want me to help you with the steps!
Show Guide -
Kenneth JotForm SupportReplied on September 15, 2025 at 9:47 PM
Hi Natalie,
In Jotform Tables, when you use the Send Email feature, you need to link the Recipient Email field to the actual email field from your form submission data. Right now, the recipient is set manually to your own email address. To fix this, click on the dropdown inside the Recipient Email field and select the column from your form submissions that contains the client’s email addresses. This way, each client who submits the form will automatically receive the email you’ve set up. You can easily send submission details by adding an Email Button to your Jotform Table. Let me show you how:
- In Jotform Tables, click on the Add button at the end of the rows, and click on the Buttons tab.
- Now, select Send Email, click on Next, and enter a column name, then click on Next again.
- Select the email you want, or click on the Create an Email button to set up a new one as needed.
- Then, click on the Create Column button, and you're done.
Now, when you click on the Send Email button, the email you configured will be sent, similar to the example below:
You can also check out How to Send Email With Form Data in Jotform Tables guide for more information.
Give it a try and let us know if you need any other help.
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TWHCReplied on September 16, 2025 at 10:07 PM
Hi Natalie,
That is where the problem is.
When I go to Recipient Email I and not given the option to select the Email tab from the form responses. \
Am I doing something wrong?
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Lorevie JotForm SupportReplied on September 16, 2025 at 10:20 PM
Hi Natalie,
I checked your form, and it appears that you don't have an Autoresponder email. Check out my screenshot below:
To be able to send an email from the Tables to the users, you first need to add an Autoresponder email. Let me show you how to do this:
- In Form Builder, click on Settings on the orange navigation bar at the top of the page and select Emails
- Click on Add Email and select Autoresponder email.
- Lastly, click on Save at the bottom.
Now, let me show you how to send the email from the Tables:
- In Jotform Tables, click on the Add button at the end of the columns.
- From the Buttons tab, select Send Email and click on Next.
- Enter your preferred column name and click on the Next button
- Select the Autoresponder Email and click on the Create Column button at the bottom.
- In Tables, click on the Send Email button
Let us know if you have any other questions.
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