How can I recover my deleted account

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    Erin Wygant
    Asked on September 15, 2025 at 6:39 PM

    Hello,

    I recently deleted my JotForm account, but I have since changed my mind and would like to recover my account or create a new account. What are my options? Let me know thank you.

  • Profile Image
    Adrian Besilla JotForm Support
    Replied on September 15, 2025 at 6:48 PM

    Hi Erin,

    Thanks for reaching out to Jotform Support. I've gone ahead and reactivated the account linked to your email address, ewygant@hotmail.com. Can you try to log in to that account? If in case you already forgot your password, resetting your Jotform account password is easy to do. Let me walk you through it:

    1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

    How can I recover my deleted account Image 1 Screenshot 60

    2. In the window that opens, click on Forgot Password?.

    How can I recover my deleted account Image 2 Screenshot 71

    3. Enter your email address, and then click on Send Reset Instructions.

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    4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

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    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    How can I recover my deleted account Image 5 Screenshot 104There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

    Reach out again if you need any other help.

  • Profile Image
    ewygant
    Replied on September 15, 2025 at 6:55 PM

    I was able to log in again! Thank you!!

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