Form Integrations - Pipedrive - edit the integration results in blank screen

It loads and then disappears:

Tested sing latest Chrome browser. Same result in Safari.

https://app.screencast.com/sp1OhxYFNyuwB

Hi,

Thanks for reaching out to us for help. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding the issue with the Pipedrive integration where the edit integration screen loads and then disappears (blank screen), this can sometimes happen due to browser or session-related issues. Here are some steps you can try to resolve this:

• Clear your browser cache and cookies to ensure no corrupted data is causing the issue.
• Try using an incognito/private browsing window to see if the problem persists without any browser extensions interfering.
• Ensure your Pipedrive account is properly authenticated in the integration settings.
• Check your internet connection to avoid any connectivity interruptions during the integration setup.
• Try logging out and back into your Jotform account to refresh your session.

If the issue continues after these steps, it may require further investigation by our support team.

Let us know if you need more assistance with this.

Reach out again if you need any other help.

Hi chamsysusa,

When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screencast below to see my results:

Can you go ahead and remove and re add Pipedrive to your form? I've cleared your form cache to resolve any temporary issues. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

Give it a try and let us know how it goes.