Adjust our upload space?

I have trashed our old form entries to make space. Can you refresh our space to update our usage figure?

Thank you!

Hi ofCouncil,

Thanks for reaching out to Jotform Support. Since you want to free up your Upload Space, we recommend deleting your trashed submissions in Jotform Tables. Let me show you how:

1. In Jotform Tables, click on the Three Dots icon next to your form title in the tabs.
2. In the Dropdown menu, click on Trashed Entries to open the Trash menu.
3. Then, in the Trash menu on the right, click on the Checkboxes to select the submissions you want to purge. To select all, click on the Select All button.
4. Now, click on Delete Forever, and in the Confirmation window, click on the Delete button to confirm.

To avoid permanently losing submission data, it’s recommended to Download Form Submissions as Excel, CSV, or PDF. Purging deleted submissions will free up your Submission Storage and Upload Space but won’t affect other limits. You can also check out our guide about Account Usage and Limits for more information.

Also, we’ve recalculated your total limits, so if you’ve purged some of your previously trashed entries, they should no longer count toward your submission limits, and you should now see the updated quota in your account.

Give it a try and let us know if you need any help.