Dynamic Dropdowns widget not working

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    househiscockfamily
    Asked on September 15, 2025 at 2:16 PM

    Hi, I added a dynamic drop-down, but I see all the options. I haven't changed anything; I just brought it in and previewed it. It doesn't work as it should.

    Jotform Thread 31070721 Screenshot
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    Deanne JotForm Support
    Replied on September 15, 2025 at 3:27 PM

    Hi househiscockfamily,

    Thanks for reaching out to Jotform Support. I did a test on the form and it's working as expected. See my screencast below:

    Dynamic Dropdowns widget not working Image 1 Screenshot 20

    This could be a temporary issue, so I've cleared the form cache to fix any possible cache issues in the form. Try to Clear the Cache and Cookies in Your Web Browser, or use another browser or device, and see if it makes a difference.

    Give it a try and let us know how it goes.

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