302 Error Message With API For 1 Customer

Hi Team,
We are facing 302 status code for user/forms API,
Can you please help us resolving this issue?
Note- It's only happening for particular customer(1 integration).

Hi Raju,

Thanks for reaching out to us for help. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding the 302 status code you are encountering with the user/forms API for a particular customer integration, this status code typically indicates a redirection issue. It may be related to the API endpoint or the way the request is being handled for that specific integration.

To address this, please ensure that the API request URL is correct and that there are no unintended redirects configured on the server side for that customer. Also, verify the integration settings and authentication credentials to confirm they are properly set up.

If the issue persists, further investigation may be required on the integration or server configuration side.

Let us know if you need more detailed guidance or have additional information about the integration.

Give it a try and let us know how it goes.

Hi Raju,

Could you share with us the form URL of the concerned form and the API that you are currently using when encountering the issue so that we can check it on our end? Here's how to do it:

1. In Form Builder, in the orange navigation bar at the top of the screen, click on Publish.

2. Click on Copy Link.

Once we hear back from you, we can help you sort this out.