Image Upload Preview widget is preventing form submission

Dears

Please support as all forms is stopped of submission and this makes a big problem.

Thanks

Hi Hassan,

Thanks for reaching out to Jotform Support. I cloned a few of your forms and tested the reported issue, and I was able to replicate it. It seems that the Image Upload Preview widget is causing the issue. I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

Thanks for your patience and understanding, we appreciate it.



Hi Hassan,

We just heard from our Developers that the issue has been resolved.

Test your forms again, and let us know if they are working properly now.

Its a big problem that I dont received any submissions for a whole day. Please fast support

I test and the issue still exist

Hi Hassan,

I’ve passed this along to our developer team to check. We’ll get back to you with an update as soon as we can.

Hi hassan.elkhayat,

We have heard from our developers that the issue is fixed.

Give it a try and let us know if you need any other help.