My agent is down

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    Macpherson_Jessica
    Asked on September 14, 2025 at 7:50 PM

    My agent is telling visitors to my website "I'm currently experiencing an issue, could you please try again?"

    

    Page URL: https://blazeyourtrail.org/
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    Christine JotForm Support
    Replied on September 14, 2025 at 9:06 PM

    Hi Jessica,

    Thanks for reaching out to Jotform Support. I was able to recreate the issue, so I created a ticket and escalated this to our Developers. We’ll keep you in the loop with any updates we get.

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    Yale JotForm Support
    Replied on September 15, 2025 at 8:35 AM

    Hi Jessica,

    We appreciate you bearing with us while we work on a fix. I’ve checked your agent and it appears to be working again. Can you try it once more on your site to confirm?

    Keep us updated and let us know if you need any more help.

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    Macpherson_Jessica
    Replied on September 15, 2025 at 8:32 PM

    thanks for fixing this issue!

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