Password Change Request Expired.

  • Aerocadet
    Asked on September 14, 2025 at 11:29 AM

    Good morning

    When logged in, I can only see this page: Password Change Request Expired. How to fix this?



    Jotform Thread 31031641 Screenshot
  • Podo: Support AI Agent
    Replied on September 14, 2025 at 11:29 AM

    I understand you're having trouble accessing your forms and seeing a 'Password Change Request Expired' message. To resolve this, I suggest you try clearing your browser's cache and cookies or using a different browser to see if that fixes the issue. If the problem persists, you may need to https://www.jotform.com/help/489-how-to-reset-jotform-account-password/">reset your password. Let me know if you need any other help.

  • Mark Alan JotForm Support
    Replied on September 14, 2025 at 11:35 AM

    Hi Aerocadet,

    Thanks for reaching out to Jotform Support. I sent you the Password Reset Instructions in your email address associated with the account. Resetting your Jotform account password is easy to do. Let me walk you through it:

    1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

    Password Change Request Expired Screenshot 60

    2. In the window that opens, click on Forgot Password?.

    Password Change Request Expired Screenshot 71

    3. Enter your email address, and then click on Send Reset Instructions.

    Password Change Request Expired Screenshot 82

    4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

    Password Change Request Expired Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    Password Change Request Expired Screenshot 104There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

    Reach out again if you need any other help.

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