Subject: Request to Disconnect WhatsApp Chatbot Linked to My Jotform AI Agent

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    lifepmllc
    Asked on September 13, 2025 at 8:24 PM

    Hello Jotform Support Team, I am writing to request assistance in disconnecting the WhatsApp chatbot linked to my Jotform AI Agent. Unfortunately, I no longer have access to the WhatsApp account associated with the chatbot, and I want to ensure it is unlinked to prevent any unauthorized use. Could you please help me with this disconnection? My account details are as follows:

    • Jotform Account Email: Lifepmllc@gmail.com
    • WhatsApp Number Linked: 305-213-6078

    Thank you very much for your help. Best regards,


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    lifepmllc
    Replied on September 13, 2025 at 8:36 PM

    My account was blocked after using the Jotform chatbot.

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    Kyle JotForm Support
    Replied on September 13, 2025 at 9:49 PM

    Hi Alanderson,

    Thanks for reaching out to Jotform Support. I checked your account and can't find any AI agents on it. Removing your WhatsApp account integration with your AI Agent is easy. Let me show you how:

    1. In AI Agent Builder, in the blue navigation bar at the top of the page, click on Publish.
    2. Click on WhatsApp in the menu on the left side of the page.
    3. Then, click on the Three Dots icon on the right side of your connected business number, and click on Remove.

    Subject: Request to Disconnect WhatsApp Chatbot Linked to My Jotform AI Agent Image 1 Screenshot 20

    Give it a try and reach out again if you have any other questions.

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