Questions about Starter Paln and it's limits.

  • J
    Jon
    Asked on September 13, 2025 at 6:25 PM

    I don't completely understand the 'Starter' plan. Can someone explain the option to me?

  • Profile Image
    Podo: Support AI Agent
    Replied on September 13, 2025 at 6:26 PM

    Hi Jon,

    I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    One of our Support Team members has taken over this thread and will assist you further with your questions about the Starter plan.

  • J
    Jon
    Replied on September 13, 2025 at 6:26 PM

    the AI assistant wasn't completely helpful

  • Profile Image
    Adrian Besilla JotForm Support
    Replied on September 13, 2025 at 6:30 PM

    Hi Jon,

    Thanks for reaching out to us for help. The Starter plan is a free plan that gives you access to most of the features available in paid subscriptions. The key difference is in the limits set for usage. If the limits of the Starter plan meet your needs, you can use this plan indefinitely without any cost. Take a look at the general usage limits for Jotform Starter Plan:

    • 100 submissions per month (total across all forms in your account)
    • 10 payment submissions per month (if you’re collecting payments)
    • 1,000 form views per month
    • 5 active forms
    • 100 MB of upload space
    • 500 total submission storage (older submissions are automatically deleted once you go over this limit)

    For more details about the features for each plan, and their corresponding limits and price, you can check out our Jotform's Pricing page. If you like to upgrade your account, it is easy to do. Let me show you how:

    1. Log in to your Jotform account, go to the Pricing page, and click on Upgrade under the subscription plan you want.

    Inquiry About Form Response Limit Image 1 Screenshot 50 Screenshot 10

    2. In the Choose Your Payment Schedule section, select Yearly or Monthly.

    3. Then, enter your billing details in the Billing details section.

    4. In the Choose your Payment Method section, select Credit/Debit Card or PayPal.

    Inquiry About Form Response Limit Image 2 Screenshot 61 Screenshot 21

    5. If you choose Credit/Debit Card, you can enter your Credit/Debit Card information below the Credit/Debit Card option.

    6. Next, in the top-right corner of the page, in the Summary section, tick the box next to I’ve read and agree to the Terms of Service, and click on Pay.

    Inquiry About Form Response Limit Image 3 Screenshot 72 Screenshot 32But, if you select PayPal as the payment, a PayPal Payment window will open, where you can log in and complete your payment after clicking on the Pay with PayPal button. Check out this screenshot below:

    Inquiry About Form Response Limit Image 4 Screenshot 83 Screenshot 43After the subscription is successfully paid, the features and limits for the chosen subscription plan will be applied to your account right away.

    Reach out again if you have any other questions.

  • J
    Jon
    Replied on September 13, 2025 at 6:30 PM

    Basically, I am a public speaker/educator, principally to adult audiences. I would like a platform/widget/tool to have an audience participant take a short post-presentation survey that would be a measure of the topic, content, effectiveness, and comments to assist me in self-evaluation.

  • J
    Jon
    Replied on September 13, 2025 at 6:34 PM

    Yes...I'm looking at that page...can you explain 'forms' to me. I see on the page it states 'forms' what are forms?


  • J
    Jon
    Replied on September 13, 2025 at 6:36 PM

    Adrian...are you there? Did you see my follow-up question?

  • J
    Jon
    Replied on September 13, 2025 at 6:37 PM

    Representative


  • Profile Image
    Aries JotForm Support
    Replied on September 13, 2025 at 6:39 PM

    Hi Jon,

    With the Starter plan, you can easily build a short survey form, share it with your audience via a link or QR code at the end of your presentation, and then collect their responses in real time. Here’s how it would work for you:

    • You can create up to 5 active forms, so you might set up one feedback form that you reuse for different talks.
    • The free plan allows up to 100 submissions per month, which usually works well for small- to medium sized audiences.
    • You’ll be able to include multiple question types, such as ratings, multiple choice, or open text for feedback on content, effectiveness, and comments.
    • All the results are stored in your Jotform account, where you can review them in tables or even download reports to help with your self-evaluation.

    If your audience size stays within those limits, the Starter plan should cover your needs without cost. If you ever grow to larger audiences or want advanced features like branding or higher limits, you can always upgrade later.

    Let us know if you need any more help.

  • Profile Image
    halermiranda
    Replied on September 21, 2025 at 1:43 AM

    How do I find out when my month renews for starter plan?

  • Profile Image
    Kris Ann JotForm Support
    Replied on September 21, 2025 at 1:56 AM

    Hi Jon,

    You can easily check your account's monthly reset date in Jotform. Let me show you how:

    1. On your My Forms page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

    Questions about Starter Paln and its limits Screenshot 30

    2. Go to Usage in the menu on the left, and beside the Monthly Usage section, you’ll see your limit reset date.

    Questions about Starter Paln and its limits Screenshot 41Let us know if you have any other questions.

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