I need to delete an account!

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    lfelliott
    Asked on September 13, 2025 at 2:31 PM

    I have two accounts, and this is causing great confusion! I need to delete my lfelliott@comcast.net account! I want to keep my dhelliott59@gmail.com account.


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    Podo: Support AI Agent
    Replied on September 13, 2025 at 2:32 PM

    {"HTMLContent":"

    Hi Donna,

    To delete your lfelliott@comcast.net account and keep your dhelliott59@gmail.com account, you can follow these steps:

    1. Go to your My Workspace page and click on your profile picture/avatar at the top-right.
    2. Click on your name to open the Account Page.
    3. Scroll down and click on \"Delete My Account\".
    4. Confirm by clicking \"Yes, Delete\".
    5. Check your email for a verification code, then enter it to verify your identity.
    6. Finally, click the red \"Delete My Account\" button.

    This will remove the account and all its data, so make sure you have backed up anything important.

    "} {"HTMLContent":"

    Hi Donna,

    I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    To delete your lfelliott@comcast.net account and keep your dhelliott59@gmail.com account, please follow these steps:

    1. Go to your My Workspace page and click on your profile picture/avatar at the top-right.
    2. Click on your name to open the Account Page.
    3. Scroll down and click on \"Delete My Account\".
    4. Confirm by clicking \"Yes, Delete\".
    5. Check your email for a verification code, then enter it to verify your identity.
    6. Finally, click the red \"Delete My Account\" button.

    This will permanently remove the account and all its data, so please ensure you have backed up any important information.

    "}
  • Profile Image
    Adrian Besilla JotForm Support
    Replied on September 13, 2025 at 3:45 PM

    Hi Donna, 

    Thanks for using Jotform. You can Delete Your Account, but note that'll also delete all of your forms and data. If you're sure you want to go ahead with that, let me show you how to do it:

    1. On your Account Settings, scroll down and click on Delete My Account.

    I need to delete an account! Image 1 Screenshot 40

    2. Now, in the pop-up warning window, click on Yes, Delete.

    I need to delete an account! Image 2 Screenshot 51

    3. Then, a verification code will be sent to your email address. Enter the six-digit authentication code and click on Verify.

    I need to delete an account! Image 3 Screenshot 62Let us know if you need any other help.

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