Hi Kevin! To help you with the password reset email issue, could you please provide the email address or username associated with your Jotform account? This will help us assist you better.
The reset password email was successfully sent to kevindarwinchan@gamil.com. Please check your spam or junk folder. Also, consider whitelisting Jotform's sender email or domain to avoid future issues. Make sure the email address is correctly entered, as "gamil.com" might be a typo of "gmail.com."
Christine
JotForm Support
Replied on September 12, 2025 at 10:02 PM
Hi Kevin,
Thanks for reaching out to Jotform Support. I am unable to pull up an account using the kevindarwinchan@gamil.com email address. Can you confirm if the email address is correct? You can also provide to us the username of your account so that we can check it on our end.
Once we hear back from you, we'll be able to move forward with a solution.
Your Reply
AI Generated Answer
Something Went Wrong
An error occurred while generating the AI response. Please try again!
×
Help Us Understand
Reason is required
Reason is required
We're sorry to hear that. A support agent will get back to you as soon as they're available.
Podo: Support AI AgentReplied on September 12, 2025 at 9:33 PM
Christine JotForm SupportReplied on September 12, 2025 at 10:02 PM