Password change request expired

I have gotten this message and can't reset the password. Can someone please help.

Password change request has expired. Please issue a change request again.

Hi Ana, to help you reset your password, could you please provide your username or the email address associated with your Jotform account? This will allow us to assist you further with issuing a new password change request.

talent@anabuitrago.com

Hi Ana,

One of our support team members has taken over this thread and will assist you further. I will no longer be responding to this conversation.

Reach out again if you need any other help.

Okay, thank you.

Hi Ana,

Thanks for reaching out to Jotform Support. I've gone ahead and resent the Password Reset email. Can you check your email and try again?

Give it a try and reach out again if you have any other questions.

thank you! It worked.