Translation to Spanish not working properly

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    MarinLatinFoods
    Asked on September 11, 2025 at 4:57 PM

    Hello.

    On my form: "Employment Inquiry Form," when switching to Spanish, not all of the text on the form translates to Spanish.

    Paul

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    Podo: Support AI Agent
    Replied on September 11, 2025 at 4:57 PM

    Hi Paul,

    I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    It's easy to translate an existing form into another language. Let me walk you through it:

    1. Open your form in Form Builder, and in the orange navigation bar at the top of the page, click on Settings.

    2. Click on the Show More Options button, scroll down to the Form Languages section, and click on the Edit button.

    Translation to Spanish not working properly Image 1 Screenshot 50

    3. In the Form Language option, click on the Downward Arrow icon and select your form's main language.

    4. Once you select it, you'll see the Translations section. Click on the Add Language button, and select the language to be translated to show users.

    Translation to Spanish not working properly Image 2 Screenshot 61

    5. Click on the Add button under the dropdown menu, and translate the fields that haven't been automatically translated into the target language.

    6. Then, click on the Form Warnings tab to see/edit any untranslated fields. And here you can edit the translated fields too. It'll be automatically saved when you add or edit any text.

    Translation to Spanish not working properly Image 3 Screenshot 72 That's it. Now, when people select the other language while filling out your form, they'll see the translated form warnings and fields. Check out the screencast below to see how it'll work:

    Translation to Spanish not working properly Image 4 Screenshot 83

    Give it a try and let us know if you need any help.

  • Profile Image
    MarinLatinFoods
    Replied on September 11, 2025 at 4:59 PM

    I don't want the AI answering me. I want a live person answering me.

  • Profile Image
    Podo: Support AI Agent
    Replied on September 11, 2025 at 5:00 PM

    Hi Paul,

    One of our Support Team members will take it from here to follow up shortly.

  • Profile Image
    Reymae JotForm Support
    Replied on September 11, 2025 at 5:24 PM

    Hi Paul,

    Thanks for reaching out to Jotform Support. I cloned and tested your form, and I ran into the same issue. The good news is, there’s a quick fix. Here’s how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

    2. Click on Form Settings on the left side of the screen.

    3. Click on Show More Options button.

    Translation to Spanish not working properly Image 1 Screenshot 60

    4. In Form Languages section, click on Edit button.

    Translation to Spanish not working properly Image 2 Screenshot 71

    5. Under the Languages tab, hover your mouse on the Spanish language, and then click on the Pencil icon.

    Translation to Spanish not working properly Image 3 Screenshot 82

    6. Enter the translated words on the untranslated fields. That's it. It will automatically save.

    Translation to Spanish not working properly Image 4 Screenshot 93

    Take a look at the screenshot below to see my results:

    Translation to Spanish not working properly Image 5 Screenshot 104

    You can check out our guide on How to Make Your Forms Multilingual to learn more.

    Give it a try and reach out again if you have any other questions.

  • Profile Image
    MarinLatinFoods
    Replied on September 11, 2025 at 5:45 PM

    Everything Fixed. By the way, the flag is shows is not the Puerto Rican flag. Can I change that?
  • Profile Image
    Shaina JotForm Support
    Replied on September 11, 2025 at 5:58 PM

    Hi Paul,

    I’ve gone ahead and moved your other question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.

    Let us know if there’s anything else we can help you with.

  • Profile Image
    MarinLatinFoods
    Replied on September 11, 2025 at 6:52 PM

    Thank you Reymae, everything is now fixed. I appreciate you!

    Paul.

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