Forms disabled due to collection of PII.

I have one of my main forms disabled by Jotform for asking for a Tax ID number. This is something we have had for years and never had a problem. I did already take the question off as I usually reach out for my speakers w9 anyways. I really need this form enabled because it is my busy season and I have had multiple people reaching out saying the form is not working. please advise.

Hi Kathryn,

Thanks for reaching out to Jotform Support. I've gone ahead and reached out to our relevant team to check on your account. We’ll get back to you as soon as we get an update from them.

Hi Kathryn Barnhill,

Thanks for using Jotform. We take our user's security and privacy very seriously. We've reviewed your submission and reinstated related form(s). You can check out our Terms, Privacy and Security pages for more information.

Let us know if there's anything else we can do for you.