Android App - Navigation Bar at bottom covers Jotform App preventing user from clicking Start Filling button.

In the Android App for one of my users, the Navigation Bar at bottom covers up some of the Jotform App preventing user from clicking Start Filling. Do you know of a setting to fix this? I provided a picture showing how the bar covers the "start filling" button.

Hi AIS,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding the issue with the Navigation Bar at the bottom covering the "Start Filling" button in the Android Jotform app, there is a setting you can try to adjust within the Jotform Apps Builder if you are using Jotform Apps.

Let me walk you through it:

1. Open App Builder and navigate to the bottom right of the page.
2. Click on Navigation Settings.
3. Toggle off the Show Navigation Menu option to hide the navigation bar.

This should prevent the navigation bar from covering important buttons like "Start Filling." If you are using the Jotform Mobile Forms app instead, the navigation bar is part of the device's interface, and adjusting it might depend on the device's settings or screen configuration.

Give it a try and let us know how it goes.

Hi AISJotform,

Can you share with me the Jotform APP URL so I can check what's happening? But based on the image you sent, it seems that you're referring to the form using a mobile device. Can you share the form URL in question so we can try to replicate the issue? Also, I tried one of your forms using my Android device, but everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

Can you tell me what Android device you're using so we can try to reproduce the issue on that same device? In the meantime, can you try using another mobile device to see if the issue persists?

Keep us updated and let us know if you need any more help.