Blocked IP Address Need to be White Listed

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    amgidaho
    Asked on September 10, 2025 at 2:30 PM

    Hi, one of our users had their IP Address blocked while creating multiple forms, connecting to square, etc.

    IP Address: 193.19.109.70

    Username: amgidaho


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    Eliza Support Team Lead
    Replied on September 10, 2025 at 2:38 PM

    Hi Patty,

    Thanks for reaching out to Jotform Support. I checked the IP address that you shared, and it's not blocked currently. But I've gone ahead and whitelisted it for you. If the same thing happens, it's likely because he's on a different IP. You can double-check the IP address through this link.

    Give it a go and let us know if anything else comes up.

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