My Forms are missing in my account

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    courtneycbsr
    Asked on September 10, 2025 at 12:28 PM

    I logged into my account to work on my forms some more so that I can push them out today. Well, both forms that I created and have worked soooo hard on are gone..


    One of the links are:

    https://pci.jotform.com/form/252464433531150


    I do not have the other link but it was labeled something like "Care for Critters".

  • Profile Image
    Podo: Support AI Agent
    Replied on September 10, 2025 at 12:29 PM

    Hi Courtney,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Regarding your missing forms, one of our Support Team members has taken over this thread and will be assisting you further. I will no longer be responding here, but rest assured, you will receive the help you need.

    Let us know if you have any other questions.

  • Profile Image
    Reban JotForm Support
    Replied on September 10, 2025 at 12:30 PM

    Hi Courtney,

    I checked your account and confirmed that the forms are still there. Could you take a look at your Archive or Trash folder? It might be stored in one of those. Let me show you how:

    1. On your My Workspace page, click on the Archive or Trash on your left-side menu.gelöschtes formular Image 1 Screenshot 30 Screenshot 10

    You can also check if Forms is selected in the Type dropdown. Let me show you how:

    1. On your My Workspace page, click on the Type dropdown located in the upper-right side of your page.
    2. In the dropdown, select Forms. All for your forms will then appear in your worksapce.gelöschtes formular Image 2 Screenshot 41 Screenshot 21

    Give it a try and let us know how it goes.

  • Profile Image
    courtneycbsr
    Replied on September 10, 2025 at 12:32 PM

    NEVERMIND!!! I found themmmm

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