I need to activate notifications on Board comments

Hi,

I’m currently setting up a Jotform Board to track pending tasks by machine in my company. Mechanics can use it to see what needs to be done on each machine, according to priority and type of maintenance. The idea is that the mechanics act as commentators, adding their input directly to the pending tasks.

However, I haven’t found a way to get notified when someone leaves a comment on a task.

Could you please help me with this? It would be really helpful.

Hi MetalumOperaciones,

Thanks for reaching out to us for help. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding your request to activate notifications for comments on your Jotform Board tasks, currently, Jotform does not have a built-in feature to send notifications specifically when a comment is added to a Board item. However, you can stay updated by using the Jotform Mobile App, which sends notifications for new submissions and activities if notifications are enabled.

To ensure you receive notifications for form submissions or updates, you can customize notification emails in your form settings under the Emails section. This way, you and your team can get alerts about new activities related to your tasks.

If you want to track comments more closely, consider sharing the form inbox with your collaborators so they can communicate and reply directly within Jotform Inbox, which supports comments and replies.

Let us know if you need further assistance or more detailed steps on setting up notifications or sharing your inbox for collaboration.

Give it a try and let us know how it goes.

Hi MetalumOperaciones,

Thanks for reaching out to Jotform Support.

Currently, Jotform does not have a specific built-in feature to send notifications when someone leaves a comment on a Board task. However, you can stay updated on form activities and submissions by using the Jotform Mobile App, which sends notifications for new submissions and activities if notifications are enabled.

Here’s how you can manage notifications and collaboration:

• Enable Notifications on Jotform Mobile App: In your My Forms page, tap the gear icon, go to Notifications, and enable New Submission Notification. This will alert you to new activities related to your tasks.
• Customize Notification Emails: Under your form’s Settings tab, go to Emails and set up Notification Emails. You can tailor the recipients and content to get alerts about new submissions or updates.
• Use Jotform Inbox for Comments: Share your form inbox with collaborators so they can add comments and replies directly within Jotform Inbox. This allows easy communication on submissions and tasks.

To add comments in Jotform Inbox:

• Select an entry and click Comment to add a general comment.
• For inline comments on submission answers, click the comment icon next to the answer.
• Collaborators can reply to comments by selecting the three-dot icon on a comment and choosing Reply.

While direct comment notifications are not available, using the mobile app notifications combined with Inbox collaboration can help you stay informed and communicate effectively.

Give these options a try and let us know if you need more detailed information.