I see my new waiver has different setup than my old. Green icon vs blue. I want change to blue.

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    Jason Simpson
    Asked on September 9, 2025 at 3:33 PM

    I see my new waiver has different setup than my old. Green icon vs blue. I want change to blue. I also need to reach out to customers that have witnessed their own documents or omitted the witness.

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    Podo: Support AI Agent
    Replied on September 9, 2025 at 3:34 PM

    Hi Jason,

    I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Regarding your request to change the icon color from green to blue on your new waiver, here’s how to do it:

    1. Go to your waiver settings where you can customize the appearance.
    2. Look for the icon color option or similar setting related to the visual setup of your waiver.
    3. Select the blue color to replace the green icon.

    If you need to reach out to customers who witnessed their own documents or omitted the witness, you might want to filter or identify those submissions separately to contact them accordingly.

    Give it a try and let us know how it goes.

    Best regards,
    Jotform Support

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    Joeni JotForm Support
    Replied on September 9, 2025 at 3:39 PM

    Hi Jason,

    For us to further investigate the issue, can you send either a screenshot or a quick recording of what’s going on? Loom works well for recording, or you can upload to Google Drive or Dropbox and send us the link. Or you can use this guide for taking a screenshot.

    Once we hear back from you, we'll be able to help you better with this.

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