Narrative Fields widget have special character in PDF report

how to remove vertical line/pipe from narrative text field jotforms pdf editor. Please see below for the preview of the issue.

Hi Smit,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

To remove the vertical line or pipe from the narrative text field in Jotform PDF Editor, you need to edit the content inside the Text element where the narrative text is placed. The vertical lines or pipes (|) are part of the text content itself, so you can remove them by opening the PDF Editor, selecting the Text element containing the narrative text, and then manually deleting those vertical lines or pipes from the text.

Here’s how to do it:

1. Open your form on My Workspace and click on More > Open PDF Editor.
2. Select the Text element that contains the narrative text with the vertical lines.
3. Edit the text directly by removing the vertical lines or pipes (|) from the content.
4. Save your changes and preview the PDF to confirm the lines are removed.

If the vertical lines are part of the form field values (like from input fields), you may need to adjust the form inputs or use conditional formatting to avoid showing those pipes.

Give it a try and let us know how it goes.

Let us know if you have any other questions.

Hi Smit,

I've cloned your form to test on the issue, and I was able to replicate the same issue. The Narrative Fields widget in the PDF contains a special character that was not in the form. Check out the following screencast for reference:

I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

Thanks for your patience and understanding, we appreciate it.

Awesome. Thank you, Jonathan!