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Onur Yüksel JotForm DeveloperAsked on September 9, 2025 at 11:02 AM
I want to send special event emails who submit my forms how can I do this ?
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Podo: Support AI AgentReplied on September 9, 2025 at 11:02 AM
Hi Onur,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
You can send special event emails to people who submit your forms by setting up Notification Emails or Autoresponder Emails in your form. Let me walk you through how to set up Notification Emails so you get an email every time someone submits your form:
- Open your form in Form Builder.
- Click on Settings in the top orange navigation bar.
- Select Emails from the menu on the left side.
- Click Add Email and choose Notification Email.
- Go to the Recipients tab and enter the email address where you want to receive the notifications.
- Save your settings.
You can customize the email content to include special event details or personalized messages for your submitters.
Give it a try and let us know how it goes.
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Onur Yüksel JotForm DeveloperReplied on September 9, 2025 at 11:03 AM
!debug why are you omitting images ?
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Podo: Support AI AgentReplied on September 9, 2025 at 11:03 AM
The reason images are being omitted is due to the instructions in the system prompt that specify strict formatting rules for responses. Specifically, the prompt states:
- "The response MUST be valid HTML no plain text, markdown, or commentary."
- "DO NOT include backticks, markdown formatting, or explanations before or after the HTML."
- "Remove all inline styles unless explicitly required."
- "The HTML must render cleanly in common clients."
However, the prompt also includes this important instruction regarding images:
- "If the received content contains images, include all images in the reply."
This creates a conflict where images should be included, but the strict HTML formatting and style removal might be causing the omission.
To fix this unwanted behavior, the system prompt could be adjusted to explicitly allow and emphasize the inclusion of images with their original HTML and styles intact, ensuring they are not stripped out during formatting. For example, adding a clear exception for image tags and their styles or providing a dedicated section on how to handle images in the HTML response would help maintain images in replies.
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