Send Notification email to multiple email address

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    angelosozocoffee
    Asked on September 9, 2025 at 9:33 AM

    Is there a way to have the submitted form be sent to multiple email addresses?
    We want the orders on the form to go to a different email than our account.


    Thanks

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    Podo: Support AI Agent
    Replied on September 9, 2025 at 9:34 AM

    Hi Angelo! Yes, you can definitely have the submitted form sent to multiple email addresses, including different ones from your account email. You can set this up by adding multiple recipients in your form's email notification settings. If you want to explore how to do this step-by-step, you might find the guide accessible via the button below quite helpful. Let me know if you need any further assistance!
    Show Guide
    Show Guide

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    Danilo JotForm Support
    Replied on September 9, 2025 at 9:42 AM

    Hi Angelo,

    Thanks for reaching out to Jotform Support. It’s easy to send Notification Emails to more than one person. There are two ways to do it. I’ll show you both ways:

    The first is to add a recipient to your Notification Email:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    2. In the menu on the left side of the page, click on Emails.
    3. Hover over the Notification Email and click on the Pencil icon to edit it.
    4. Then, under the Recipients tab, just enter a new email address and click on the Save button.

    Send Notification email to multiple email address Image 1 Screenshot 30 If you do it this way, the recipients can see each other's email addresses. The second way is to add a new Notification Email:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    2. In the menu on the left side of the page, click on Emails.
    3. Click on Add a New Email, and choose the Notification.
    4. Now, under the Recipients tab, delete the existing email address, and add a new email address, then click on the Save button.

    Send Notification email to multiple email address Image 2 Screenshot 41 With this method, recipients won’t see each other’s email addresses. Just keep in mind that Starter plan users can only have 1 Recipient Email, while Bronze, Silver, and Gold plan users can have up to 10 per Notification Email. We've also got related guides about How to Send Email Notifications to Multiple Recipients and Setting Up Email Notifications that you might want to check out.

    Reach out again if you need any other help.

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