Data is showing up twice on one of the fields

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    Osko
    Asked on September 8, 2025 at 9:10 PM

    " | wood construction" is showing up twice in the "foundation risk contributors" list.

    Data is showing up twice on one of the fields Image 1 Screenshot 30

    Data is showing up twice on one of the fields Image 2 Screenshot 41

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    Lorevie JotForm Support
    Replied on September 8, 2025 at 9:45 PM

    Hi Osko,

    I cloned your form and tested it, but I couldn't replicate the issue. Check out my screencast below:

    Data is showing up twice on one of the fields Image 1 Screenshot 30 Can you temporarily change the access settings of your form to public so we can test your form? Let me show you how to do this:

    1. In Smart PDF Forms, click on Publish on the blue navigation bar at the top of the page.
    2. From the Quick Share section, click on the Gear icon at the top.
    3. Select Public from the Access Settings. Data is showing up twice on one of the fields Image 2 Screenshot 41

    Once we hear back from you, we can help you sort this out.

  • Profile Image
    Osko
    Replied on September 8, 2025 at 10:37 PM

    In "clone of PCII inspection form"


    I gave public access

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    Osko
    Replied on September 8, 2025 at 11:19 PM

    Hope you can replicate?

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    Mary Eden JotForm Support
    Replied on September 8, 2025 at 11:47 PM

    Hi Jonathan,

    I have found that the conflicting conditions causing the specific values to appear twice on the Foundation Risk Contributors field are due to the Wood Construction field being included in the condition below:

    Data is showing up twice on one of the fields Image 1 Screenshot 40To fix this, you may need to remove that field in the mentioned conditional logic involving the Wood Construction field to prevent repeated entries, and then add it back. Let me show you how:

    1. In Form Builder, click the Conditional Branch icon of the Wood Construction field. 

    2. Then it would open the conditions connected to that field, click on the Pencil icon to edit the condition.

    3. Now, delete the Wood Construction field by clicking X. When it gets removed, click on Save.

    4. While on the Conditions page, click on the Pencil icon again to edit it, then add the Wood Construction field again, and Save.

    Data is showing up twice on one of the fields Image 2 Screenshot 51 Check out the screencast below to see my results:

    Data is showing up twice on one of the fields Image 3 Screenshot 62 Give it a try and let us know if you need any help.

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