Jotform Mobile App: Unable to publish my form.

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    crystalcg26
    Asked on September 8, 2025 at 9:49 AM

    my publish button is gone on all my forms and i cant share it


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    Podo: Support AI Agent
    Replied on September 8, 2025 at 9:49 AM

    Hi Crystal,

    Thanks for reaching out to Jotform Support. One of our Support Team members has taken over this thread and will assist you further.

    Let us know if you have any other questions.

    Best regards,
    Jotform Support

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    James Adalem JotForm Support
    Replied on September 8, 2025 at 10:00 AM

    Hi Crystal,

    It's easy to publish your form. Here's how to do it:

    1. On the My Workspace page, hover your mouse over your form and click on More on the right side of the screen.
    2. In the Dropdown menu, click on the Publish Form option.

    Jotform Mobile App: Unable to publish my form Screenshot 40

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Jotform Mobile App: Unable to publish my form Screenshot 51

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Jotform Mobile App: Unable to publish my form Screenshot 62 That's it. Once we hear back from you, we'll be able to help you with this.

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    Crystal
    Replied on September 8, 2025 at 12:49 PM

    it’s not on the e side anymore:( I can’t share either/

    :(

    Jotform Mobile App: Unable to publish my form Screenshot 20

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    Mary JotForm Support
    Replied on September 8, 2025 at 1:09 PM

    Hi Crystal,

    Since you are using the Jotform mobile app and are currently unable to share your form, I recommend trying the following steps to resolve the issue:

    1. Log out from the Jotform mobile app and then log back in to refresh your session and sync your forms properly.
    2. Ensure your app is updated to the latest version, as older versions may have interface or functionality limitations.

    If the problem persists after these steps, please provide any screenshots or additional details about what you see in the app, so we can assist you further.

    Let us know if you have any other questions.

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    Crystal
    Replied on September 8, 2025 at 1:40 PM

    Jotform Mobile App: Unable to publish my form Screenshot 20It’s still doesn’t work. I’m logged out and deleted the app. And reopened it again

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    John JotForm Support
    Replied on September 8, 2025 at 1:55 PM

    Hi Crystal,

    I checked your account, and I can see that the Holiday Craft and Vendor Show Dec 13th, 2025 (Wyocena) form is already published and the form status is Public so anyone can access the form. Can you click on the Share button and let us know what happens?

    Also, can you let us know what device are you using when you experienced the issue? Can you go ahead and try it again on a different device or browser and let us know how it goes? If the same thing happens again, can you capture a video of what’s going on and share it? Loom works great, or you can upload it to Google Drive or Dropbox.

    Once we hear back from you, we'll be able to move forward with a solution.

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    devolutionproductions1977
    Replied on September 8, 2025 at 2:07 PM

    It is working. It was odd, and I had became concerned.

    Is there any extra security, that I could apply to my account, and protection?
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    Kris JotForm Support
    Replied on September 8, 2025 at 2:11 PM

    Hi Crystal,

    We're glad to know the Jotform App and form were back on track. To keep the conversation organized, I moved your other question to its thread, and someone from our Support Team will help you with it here.

    Reach out to us if you need any more help.

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