Restore Dropdown Icon Beside Jotform Logo to Select Assets
createyourcruise
Asked on September 8, 2025 at 5:07 AM
Used to be able to click on the logo (or the word jotform) to select the type of form or app I was looking for. Now all that does is bring up the "Type" section box where I can choose it there. Much less convenient.
Feels like lately all core actions are being sacrificed for new additions
Leona
JotForm Support
Replied on September 8, 2025 at 5:21 AM
Hi Harold,
Thanks for reaching out to Jotform Support. Can you capture a video of what’s going on and share it? Loom works great, or you can upload it to Google Drive or Dropbox. Also, if you share the link to your form, I can check it out and help you with a solution. You can easily find your form's URL in Form Builder. Let me show you how:
In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
In the Quick Share tab, click on Copy Link in the Share With Link section.
Once you share the form URL with us, we’ll be able to help you better with this.
H
Harold
Replied on September 8, 2025 at 5:59 AM
This is so annoying. Please escalate this to someone with their head outside of the Jotform Manual.
I've been a Jotform customer for over 10 years and happy for 9 of them. This past year has gotten to be one issue after another.
That is the logo I am talking about. It used to bring up a menu to select from now it just brings up this selection tab. Once again adding an additional step to get to where I want to be
Lorevie
JotForm Support
Replied on September 8, 2025 at 6:12 AM
Hi Harold,
With the recent update, the Listing Picker, where you can select different Jotform Products, has now been removed. You can use the Type menu to list only your preferred asset types. The Type selection is saved to your account, which means that on the next login, Workspace will only list the items selected in the Type menu. Check out my screencast below:
Let us know if you have any other questions.
H
Harold
Replied on September 8, 2025 at 6:18 AM
So you are telling me that this has been done intentionally.
This is NOT an improvement, it is another step backwords. Updates are not meant to create additional steps they are meant to alleviate them.
If you cannot see that, then this needs to be brought to someone else's attention who can.
Sheena
JotForm Support
Replied on September 8, 2025 at 6:37 AM
Hi Harold,
While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.
Thanks for your patience and understanding, we appreciate it.
H
Harold
Replied on September 13, 2025 at 4:32 AM
the response from you "we've gone ahead and escalated your request to our developers"
really means, "we have no intention of responding further"
guess you've gotten to big to attend to the basic needs of your users
Mary
JotForm Support
Replied on September 13, 2025 at 4:38 AM
Hi Harold,
Since the feature you are looking for is no longer available, the only option would be to escalate it to our Developers. If there are any updates, we’ll circle back to this thread and let you know.
In the meantime, let us know if you have any other questions.
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