Option to Upgrade Upload Space Only

Hello, we've been using this software since July this year and it has been very helpful in terms of leave, overtime, and schedule change tracking. However, I noticed that we're coming close to our upload space for the free plan. We're a starting company who can't yet avail the existing plans of Jotform budget-wise. That's why I'm wondering if we could get a custom pricing for the upload space. That's the only feature that we're using with our current workflow.

Upgrading it from 100MB to 500MB should be able to last us until the end of the year. Hoping we get a reasonable costing for this particular request. Thank you so much!

Hi Rian,

Thanks for reaching out to us for help. Currently, we don't have options for custom pricing. If you need to upgrade your account, you can check out our subscription packages here. Aside from upgrading your account, you also have the option to delete your form submissions, and then purge them to free up your Upload Space.

But before you do so, to avoid permanently losing submission data, it’s recommended to Download Form Submissions as Excel, CSV, or PDF. Let me show you how to delete submission entries:

1. On your My Workspace page, select the form, and then click on Submissions at the top.
2. In Jotform Tables, select the submissions, and the click on the Delete button in the upper-right corner of the page.
3. Select Move to Trash on the modal.

Once done, you can easily delete your trashed submissions in Jotform Tables. Let me show you how:

1. In Jotform Tables, click on the Three Dots icon next to your form title in the tabs.
2. In the Dropdown menu, click on Trashed Entries to open the Trash menu.
3. Then, in the Trash menu on the right, click on the Checkboxes to select the submissions you want to purge. To select all, click on the Select All button.
4. Now, click on Delete Forever, and in the Confirmation window, click on the Delete button to confirm.

Note that purging deleted submissions will free up your Submission Storage and Upload Space but won’t affect other limits. You can also check out our guide about Account Usage and Limits for more information.

Give it a try and let us know if you need any help.