Transfer mystery

I understand this error, and have always been able to fix it, but when I went to the form I couldn't figure out what the other jotform product was. There doesn't appear to be any worksflows or integrations.

Hi Beacon,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding the transfer error, the issue usually occurs if the form is connected to other Jotform products like Workflows, Apps, or AI Agents. Since you mentioned no workflows or integrations are visible, please check if the form is linked to any of these:

• Jotform Apps
• Workflows or Assign Form elements in workflows
• Connections in Tables via Tabs or Send Form Action Buttons
• Boards connected to other forms, AI Agents, Workflows, or E-sign

Forms connected to these cannot be transferred. Removing these connections should resolve the issue.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

Solved. It was the esign

Hi Beacon,

Thanks for the update. Glad to hear the issue was caused by the eSign connection and that you were able to resolve it.

Best regards,
Jotform Support