Unable to Delete Forms on Free Account

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    heatherclement511
    Asked on September 5, 2025 at 5:56 PM

    Hi Jotform Support,

    I’ve reached my form limit on my free account, but I’m currently unable to delete any forms. Could you please unblock my account so I can remove old forms and free up space?

    Thank you for your help,

    Heather Clement

    319-325-7903

  • Profile Image
    Kris JotForm Support
    Replied on September 5, 2025 at 6:07 PM

    Hi Heather,

    Thanks for reaching out to Jotform Support. I checked your account and see that you have a total of five forms. Unused forms can be deleted permanently. Let me show you how to do that:

    1. From My Workspace, select your form and click on the Move to Trash button on top.How to delete forms? Image 1 Screenshot 30 Screenshot 20
    2. To delete it permanently, click on the Trash folder on the lower left, select the form.
    3. Hover your mouse pointer on the right side of the form, and click on Purge.How to delete forms? Image 2 Screenshot 41 Screenshot 31
    4. On the message that pops up, click on the Confirm button.
      Unable to Delete Forms on Free Account Image 1 Screenshot 42

    We also have a guide on how to Delete a Form that you can check out. Take note that permanently deleted forms and submissions can no longer be recovered.

    Let us know if you have any other questions.

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