AI Chat/Not Working

After multiple attempts to set up the AI support, I am not able to test the ability via chat or typing.

Hi specialagentofchange,

Thanks for reaching out to Jotform Support. For us to further investigate the issue, could you share with us the link of your AI Agent? Let me show you how:

1. In AI Agent Builder, click on the Publish tab in the top navigation bar and click on the Copy Link button under the Standalone tab.

Also, to thoroughly check the issue, our team would like to clone your AI agent along with its associated knowledge base. By replicating your environment, we can more accurately diagnose the problem and work on a tailored solution. Rest assured that all data will be handled securely and used solely for troubleshooting purposes in line with our strict privacy and security policies. Once the issue is resolved, the cloned AI agent and all associated data will be deleted.

Can you confirm that we have your permission to go ahead with this process?

Once we hear back from you, we'll be able to help you with this.