Accidentally deleted the my account

Hi there,

I accidentally deleted my jotform account and I can't create a new account with the email. I was wondering if this is something you can help me with?

Hi Maggie,

Thanks for reaching out to Jotform Support. When you delete an account, the email linked to it can’t be used to create a new account or be added to another one right away. You’ll need to change the email on the deleted account to something else first. Once that’s done, your email will be freed up and you can use it for another account.

I’ve reactivated the account so you can log in and update the email. After that, you can delete the account again if you’d like. Changing your account email address only takes a minute. Let me show you how: 

1. On your My Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.

2. In the window that opens, click on your name. 

3. On the right side of the page, under the Email section, click on Edit.

4. Next, enter the new email address you want to use and click on Save. 

5. In the Confirmation window that opens, enter the Authentication Code sent to your new email and click on Verify. 

Reach out again if there’s anything else we can help you with.