I am getting 403 forbidden

Hi Can you help with this?

Hi Leslie,

Thanks for reaching out to Jotform Support. A 403 Forbidden error usually means you don't have permission to access the form or resource. This can happen if the form is disabled, deleted, or if there are domain restrictions.

Let me help you with that:

1. Check if the form is enabled: Go to your My Forms page and make sure the form is not disabled or deleted.
2. Verify the domain: Ensure you are using the correct Jotform domain for your region (e.g., jotform.com, jotform.us, jotform.me).
3. Clear your browser cache: Sometimes old cache can cause access issues.

If these steps don’t resolve the issue, please provide more details about when and how you encounter the error.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

Hi Leslie,

Could you let us know where exactly you are seeing the 403 Forbidden error? Is it when accessing a specific form URL, within Jotform Tables, Inbox, or somewhere else? Mind grabbing a screenshot of what you’re seeing and sending it over? Our guide on How to Post Screenshots to Our Help Center shows you how.

Once we hear back from you, we'll be able to help you with this.