What is my Payment Submissions Per Month for Starter plan?

Hi. I received an email stating that I almost reached my plan's limit for payment submissions. I thought I had 100 submissions max for the free plan.

Hi LaToya,

Thanks for reaching out to Jotform Support. To clarify, the Starter plan allows for 10 monthly payment submissions. The 100 submissions you mentioned refer to the total monthly submissions allowed for forms. But when I checked your form, I can see that you're still within your account limits. If you wish to increase your payment limit, I would suggest upgrading your account. Here's how:

1. Log in to your Jotform account, go to the Pricing page, and click on Upgrade under the subscription plan you want.

2. In the Choose Your Payment Schedule section, select Yearly or Monthly.

3. Then, enter your billing details in the Billing details section.

4. In the Choose your Payment Method section, select Credit/Debit Card or PayPal.

5. If you choose Credit/Debit Card, you can enter your Credit/Debit Card information below the Credit/Debit Card option.

6. Next, in the top-right corner of the page, in the Summary section, tick the box next to I’ve read and agree to the Terms of Service, and click on Pay.

But, if you select PayPal as the payment, a PayPal Payment window will open, where you can log in and complete your payment after clicking on the Pay with PayPal button. Check out this screenshot below:

After the subscription is successfully paid, the features and limits for the chosen subscription plan will be applied to your account right away. 

You can also check out Jotform's pricing page to see our available plans and features. 

Reach out again if you have any other questions.

Thanks for this useful information.