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marctodigitalAsked on September 1, 2025 at 2:46 PM
Oii, boa tarde! Eu preciso identificar o erro de página de agradecimento configurado no formulário "Diagnóstico de Marca | MD", poderiam me ajudar mostrando o caminho de como resolver? Quero enviar página de agradeciemento.
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Podo: Support AI AgentReplied on September 1, 2025 at 2:46 PM
Hi marctodigital,
One of our Support Team members will take it from here to follow up shortly.
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Mikhail JotForm SupportReplied on September 1, 2025 at 3:11 PM
Hi marctodigital,
Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same thing. When I looked at your form, I saw that the Form Calculation Widget wasn’t configured correctly. Let me show you how to fix it:
- In Form Builder, click on the Form Calculation Widget, and click on the Wand icon to open its settings.
- Then, set the formula like you see below and click on Save.
You'll need to click on the operator (+) to make it a number type. This is what it looks like after adjusting the Form Calculation Widget:
Give it a try and let us know how it goes.
- In Form Builder, click on the Form Calculation Widget, and click on the Wand icon to open its settings.
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marctodigitalReplied on September 1, 2025 at 4:01 PM
Oi Mikhail, obrigada pela ajuda!
Agora, você poderia me ajudar a pontuar cada alternativa de reposta de uma pergunta?
Onde cada afirmativa deve ser respondida em uma escala de concordância, equivalendo:- Concordo totalmente → 8,33 pontos
- Concordo parcialmente → 6,67 pontos
- Neutro → 5,00 pontos
- Discordo parcialmente → 3,33 pontos
- Discordo totalmente → 1,67 pontos
E no fim, o widget de cálculo de formulário somaria essas alternativas. Assim, o usuário que escolher sempre a melhor alternativa nas 12 questões soma exatamente 100 pontos.
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Danilo JotForm SupportReplied on September 1, 2025 at 4:30 PM
Hi marctodigital,
Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, to clarify, do you want to assign a value to each option from the question? If yes, you can enable the Calculation value for the Single choice element. Let me show you how:
- In Form Builder, select the Single choice element, then click on the gear icon to open properties.
- Go to the Options tab on the properties on the right.
- Turn on Use Calculation Values. Under Calculation Values, enter the values of your field options for 1 point.
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marctodigitalReplied on September 2, 2025 at 7:53 AM
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Jovito JotForm SupportReplied on September 2, 2025 at 8:10 AM
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