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KarenbrinsonAsked on August 30, 2025 at 8:17 AM
My att email is not operable. Trying to update sending verification to email I can’t open, Can verification be sent to new email or by cell.
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Podo: Support AI AgentReplied on August 30, 2025 at 8:17 AM
I understand you're having trouble updating your email since the verification is being sent to an address you can't access. To recover your Jotform account, you may find the information you need via the button below. Let me know if you have any other questions.
Recover Your Jotform Account -
Ronald JotForm SupportReplied on August 30, 2025 at 9:57 AM
Hi Karen,
Unfortunately, it is not possible for us to directly change the email address of your account. If the email verification process is not working for you, we recommend submitting a request through our Account Recovery Form. Once submitted, our relevant team will review your request and assist you with updating the email address on your account.
Keep us updated and let us know if you need any more help.