Appointment field: Greyed out timeslot even when not full

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    fernandesfamilylightshow
    Asked on August 28, 2025 at 3:45 PM

    I have my Google calendar connected to the Form, and I am currently not showing anything on the calendar for tomorrow. I also have 3 time slots per appointment time selected in the Form, and yet as soon as I book a timeslot, it greys out the entire slot and wont allow for 2 additional people to book the same time slot.

    I cleared the cache based on reading other posts, but I cant seem to figure out what I am missing.

    Any advice?


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    Mikhail JotForm Support
    Replied on August 28, 2025 at 4:09 PM

    Hi Nuno,

    Thanks for reaching out to Jotform Support. I tested it and replicated the issue, so I’ve sent this over to our Developers to investigate. We’ll let you know once we hear back from them.

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    fernandesfamilylightshow
    Replied on August 28, 2025 at 4:13 PM

    Thank you for the prompt response. It was working correctly yesterday, but I thought maybe I broke something when.


    I'll wait to hear back

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    fernandesfamilylightshow
    Replied on September 3, 2025 at 12:02 PM

    Any updates on this? its still doing the same thing

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    Anna JotForm Support
    Replied on September 3, 2025 at 12:14 PM

    Hi Nuno,

    Our Developers are still working through this one, and we truly appreciate your patience while we get it sorted.


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    fernandesfamilylightshow
    Replied on September 9, 2025 at 12:45 PM

    Just checking in to see if there are any updates?


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    Kerem
    Replied on September 9, 2025 at 12:53 PM

    Hi Nuno,

    Thanks for checking back in. I know it can be frustrating to wait. The issue with Appointment slots greying out even when capacity isn't reached is still being worked on by our developers. We don't have an update yet, but as soon as there is progress, we'll let you know right here in this thread.

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