Does a customer that want to sign a Sign document need have a Jotform account

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    scoutbugman
    Asked on August 26, 2025 at 7:53 AM

    when I send a request to sign, does my customer have to have a Jotform account to sign?

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    Kris Ann JotForm Support
    Replied on August 26, 2025 at 8:04 AM

    Hi Jimmy,

    Thanks for reaching out to Jotform Support. When you send a request for a customer to sign a Sign document, your customer does not need to have a Jotform account. They can simply receive the signing request via email and complete the signature without creating an account.

    Let us know if you have any other questions.