Refund Request

Bonjour,

Pouvez-vous procéder à l'annulation de l'abonnement de ce compte à partir d'aujourd'hui et procéder au remboursement du prélèvement s'il vous plait.

En effet, nous n'utilisons plus ce compte.

En espérant obtenir le remboursement.

Merci d'accéder à notre demande.

Thanks for using Jotform. If you want to request refund, visit Refund Request page to send a refund request. After you send your request, it will be reviewed. Please note that, if you’ve purchased your subscription through the Jotform Mobile App, your refund request should be made directly through the Google Play Store or Apple App Store. Also, you can check out How to request Refund from Jotform guide to learn more.

Hi Brice Nedoncelle,

Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, you can proceed with the resolution suggested by our AI support agent. To request a refund for your latest invoice, just fill out our Refund Request form. And our relevant team will email you once they've had a chance to look into it.

Let us know if you need any more help.