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Regan_JessicaAsked on August 25, 2025 at 12:03 PM
Hi,
I have created a form where I'm trying to sync SMS Phone numbers that are submitted via JotForm into MailChimp, however this was not working for me. I reached out to MailChimp and they informed me that they currently do not support integration of SMS Phone numbers via API. However, they they informed me that their team has recently released a Beta that allows the creation of SMS contacts via API and provided a link to their developer's page here: https://mailchimp.com/developer/marketing/docs/audiences-introduction/
Could you let me know if your team is currently in the process of implementing this new feature? This would be extremely useful for our team to have this functionality.
Thanks
Page URL: https://form.jotform.com/252316599698072 -
Podo: Support AI AgentReplied on August 25, 2025 at 12:03 PM
Hi Jessica,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Currently, Jotform's MailChimp integration does not support syncing SMS phone numbers via API. We are aware that MailChimp has released a Beta feature for creating SMS contacts via API, but this functionality is not yet implemented in our integration.
We appreciate your feedback and understand how useful this feature would be for your team.
Give it a try and let us know how it goes.
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Ronald JotForm SupportReplied on August 25, 2025 at 12:27 PM
Hi Jessica,
Jotform currently does not support the feature that you're looking for. However, you can use the Jotform API to easily retrieve previously submitted information from your tables. You can use the Endpoint below and do a GET request and it will return an array containing the form answer.
https://api.jotform.com/form/{formID}/submissions?apiKey={API_KEY}
You can then use the returned object and and link it up with Mailchimp API. Also, you're welcome to work with a third party who may be able to help you. You can check out our Jotform Solutions Partner Directory for a list of consultants who've asked to be included.
You can get in touch with the right Solutions Partner for you by sorting them by location, type of service, industry, language support, or partner tier. Just fill out the contact form for the Jotform partner you'd like to work with, so they can make the necessary preparations to help you.
Keep in mind, though, that these parties operate independently of Jotform, so we assume no responsibility or liability for their work or their actions.
Let us know if you have any other questions.
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Regan_JessicaReplied on August 25, 2025 at 1:52 PM
Ok thank you, that's good to know. We will look into this on our end.