Add cost for processing via credit card?

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    lperakis
    Asked on August 25, 2025 at 10:51 AM
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    Podo: Support AI Agent
    Replied on August 25, 2025 at 10:51 AM

    Hi Nativity,

    One of our Support Team members will take it from here to follow up shortly.

    Best regards,
    Jotform Support

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    Kris Ann JotForm Support
    Replied on August 25, 2025 at 11:29 AM

    Hi lperakis,

    Thanks for reaching out to Jotform Support. If you want to add a credit card processing fee if form fillers select Credit Card as the payment type, you can add a Number element, then set conditions using Update/Calculate Field and Show/Hide elements. Then update your Form Calculation formula to include the value in the total calculation. Let me show you how:

    1. In Form Builder, click on the Add Element button on the left side.

    2. Select a Number element, and add it to the form and label it accordingly.

    Add cost for processing via credit card? Image 1 Screenshot 70 3. Next, click on the Form Calculation widget, then click on the Wand Icon.

    4. Click on the Plus symbol then click on Add field button and select the Number field you added.

    5. Once done, make sure to click the Save button.

    Add cost for processing via credit card? Image 2 Screenshot 81 6. Go to Settings Tab at the top, then click on the Conditions Tab on the left side.

    7. Click on the Add Condition button and select Update/Calculate Field and Show/Hide elements.

    Add cost for processing via credit card? Image 3 Screenshot 92 8. Set similar conditions like the ones below:

    As an example, I used 50 as the amount for the credit card processing fee.

    Add cost for processing via credit card? Image 4 Screenshot 103Add cost for processing via credit card? Image 5 Screenshot 114Check out the screencast below to see my results:

    Add cost for processing via credit card? Image 6 Screenshot 125 Give it a try and let us know if you have any other questions.