Workflow Email Not Receiving

Dear Support Team,

In the Employee Request workflow, emails are not being received in the Operations branch.

Kindly suggest a way out or possible solution for this issue.

Thanks & Regards,

Hi,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding the issue with emails not being received in the Operations branch of the Employee Request workflow, this is often due to spam filtering or email blocking on the recipient's side. Please check the spam folder, whitelist Jotform's email domain, and verify the email addresses involved. If the problem continues, contacting your email provider for further assistance is recommended.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

Could you please check whether this workflow is correct?

Attaching link for your reference.

https://www.jotform.com/workflow/251900952755461/build

Hi,

Thank you for sharing the workflow link. A member of our Support Team has taken over this thread and will assist you further.

Best regards,
Jotform Support

Hi jotform911_jotform_Jotform,

This is a known issue and our Developers are already working on it. We’ll get back to you as soon as we get an update from them.

Thanks for your patience and understanding. We really appreciate it.

Hi jotform911_jotform_Jotform,

I just heard back from our Developer Team. They've solved the issue, so it should all be working fine now. Can you give it a try and see how it goes? 

Let us know if there's anything else we can help you with.