Email not received after submitting the form

CHECK I AM NOT RECEIVING EMAILS AFTER SUBMISSIONS TODAY

Hi Pooja,

I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

We understand you're not receiving emails after form submissions today. Please check the following:

• Verify the notification email recipient is correct in your form settings.
• Check your spam or junk folder and mark Jotform emails as not spam.
• Ensure your email is not on Jotform's bounce list in your account settings.
• Add Jotform's email addresses to your whitelist to improve deliverability.
• Review your email logs in your account to see if emails were sent.

If the issue persists, consider setting up SMTP to use your own email server for sending notifications.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

CHECKED ... BUT STILL NOT RECIEVING EMAILS

Hi Pooja,

A member of our Support Team has taken over this thread and will assist you further with your email issue.

Best regards,
Jotform Support

HELLO , ANYONE ASSISTING HERE ?

HELLO

HELLO , ISSUE IS STILL NOT RESOLVED

Hi Pooja,

Our Developers are aware of this issue, and they’re working on it right now. We’ll let you know as soon as it’s fixed.

We appreciate your patience and understanding while we investigate this further.

Hi dr.poojagupta,

Thanks for your patience while we investigated the issue. The issue you were having should be resolved now. Can you please check on your end to confirm if everything is working as expected? If not, just let us know and we’ll look into it further.

Please let us know if you have any other questions.