Jotform Refused to Connect Error Message After Submitting the Form

  • Profile Image
    oconnorservices
    Asked on August 24, 2025 at 9:31 PM

    We are getting an intermittent error on all our forms.

    submit.jotform.com refused to connect

    We have tried on different devices with same results

    However, if you log into jotform.com and go to the result history of the form, it shows the details. So it seems like the form works just not the last bit

    OF07 - Purchase Order - Jotform Tables

    Jotform Refused to Connect Error Message After Submitting the Form Image 1 Screenshot 20

  • Profile Image
    Aries JotForm Support
    Replied on August 24, 2025 at 10:13 PM

    Hi oconnorservices,

    Thanks for reaching out to Jotform Support. I cloned and tested your form to replicate the issue, but everything works properly. Check out the screenshot below:

    Jotform Refused to Connect Error Message After Submitting the Form Image 1 Screenshot 20

    I cleared your form cache as a precaution. Can you try again and let us know if you are still getting the same issue?

    Give it a try and let us know how it goes.