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tmccullough50Asked on August 24, 2025 at 6:48 PM
Please remove my email tmccullough50@outlook.com off the Bounce list
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Podo: Support AI AgentReplied on August 24, 2025 at 6:49 PM
I’ve made a few changes to help resolve the problem. The last email to tmccullough50@outlook.com is currently in a WAITING status, meaning it has not yet been delivered. Please allow some time for the email to be processed and delivered. Meanwhile, you can check your spam or junk folder just in case. If the status does not change to sent after some time, please let me know so I can assist further.
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Jessica JotForm SupportReplied on August 24, 2025 at 8:38 PM
Hi Terry,
Thanks for reaching out to Jotform Support. I have checked on tmccullough50@outlook.com, and it looks like the email address isn't added in our bounce list. Since it's your account's email address, you can also easily check and remove it in your Account Settings. Let me walk you through the steps:
1. On your My Workspace page, click your Profile Image/Avatar in the top-right.
2. Then, in the menu that opens, click on Settings.
3. Scroll down to the Bounce List section, and then click on Check.
4. Finally, click on Remove From Bounce List next to the Check button.
Let us know if you have any other questions.