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csresortAsked on August 23, 2025 at 9:23 AM
I have this form:
https://www.jotform.com/build/250574975451162I have a hidden field popup with a condition set that if popup is "true" redirect to a different page. I'm passing this as a query parameter and can confirm that the field is set to "true" but the form continues to redirect to the default redirect url.
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csresortReplied on August 23, 2025 at 9:54 AM
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John JotForm SupportReplied on August 23, 2025 at 10:13 AM
Hi Peter,
Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. When I looked at your form, I saw that the Change Thank You Page condition wasn't configured correctly. Let me show you how to fix it:
1. In Form Builder, click on Settings in the orange navigation bar at the top.
2. Choose Conditions in the menu on the left, then hover your mouse over Condition #1 and click on the Pencil icon.
3. Set the condition as you see below, then click on Save.
You'll notice I replaced true with TRUE as that's where the issue is coming from. And to keep the conversation organized, I moved your other question to its own thread, and someone from our Support Team will help you with it here.
Give it a try and let us know if you need any more help.