Phone number field: Country code field input is not showing

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    Kesahn
    Asked on August 22, 2025 at 8:56 PM

    I tried to update the phone number element on my form to include the country code but it still not updating. I also published the form, and it still was not showing the added country code element I enabled.

    Jotform Thread 30318571 Screenshot
  • Profile Image
    Lorenz JotForm Support
    Replied on August 22, 2025 at 9:02 PM

    Hi Kesahn,

    Thanks for reaching out to us for help. You will need to disable the Input Mask option in the phone number field, to effectively enable country code. Let me walk you through it:

    1. In Form Builder, select the Phone number field and click on its Gear icon.

    2. In the right panel, go to the Options tab.

    3. Lastly, disable Input Mask.

    Phone number field: Country code field input is not showing Image 1 Screenshot 20

    Let us know if there's anything else we can help you with.

  • K
    Kesahn
    Replied on August 24, 2025 at 11:21 AM

    Thank You!!!!!!! Have a great day and week.