Access Account of Former Employee

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    jazminpadron
    Asked on August 22, 2025 at 12:54 PM

    Hello,

    I need assistance in accessing the account of Angie Delgado, email address is angied@bearcc.com.

    Please let me know if there is anything else I should provide you with.


    Regards,

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    Podo: Support AI Agent
    Replied on August 22, 2025 at 12:54 PM

    Hi Jazmin,

    I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Regarding access to Angie Delgado's account, for security and privacy reasons, we cannot provide access to another user's account. If you need to manage forms or data, you may consider transferring forms to another account or changing the account email address, which will transfer ownership along with submission data. Note that the old email will no longer have access.

    Please let me know if you need guidance on transferring forms or changing the account email.

    Give it a try and let us know how it goes.

  • Profile Image
    jazminpadron
    Replied on August 22, 2025 at 12:55 PM

    the account was created under a company email 

  • Profile Image
    Podo: Support AI Agent
    Replied on August 22, 2025 at 12:55 PM

    Hi Jazmin,

    One of our Support Team members will take it from here to follow up shortly.

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    Manilene JotForm Support
    Replied on August 22, 2025 at 1:08 PM

    Hi Jazmin,

    Thanks for reaching out to Jotform Support. If you no longer have or don't have access to the primary email address angied@bearcc.com, the next step is to use Jotform’s account recovery process to securely regain access or update your account details. You can follow this guide to recover your Jotform account.

    Reach out again if you need any more help.