I have not changed my password; however, I cannot access my account. I access it every day but today I am unable. Please help.
Podo: Support AI Agent
Replied on August 22, 2025 at 11:22 AM
Hi Valerye,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
If you cannot access your account despite not changing your password, please try resetting your password. Here’s how to do it:
Go to the Login page and click on Forgot Password.
Enter your username or email and select Send Reset Instructions.
Check your email for the password reset instructions and follow the link to create a new password.
If you still have trouble accessing your account, please visit our account recovery guide and fill out the form for further assistance.
Give it a try and let us know how it goes.
Adrian Besilla
JotForm Support
Replied on August 22, 2025 at 11:26 AM
Hi Valerye,
I checked this email address, admin@caravanairporttransportation.com, but I couldn't find any Jotform account linked to it. Are you perhaps referring to a different email address? Can you share the correct email address or username, so we can take a look at it and see what's happening?
Once we hear back from you, we can get moving on a solution.
×
Help Us Understand
Reason is required
Reason is required
We're sorry to hear that. A support agent will get back to you as soon as they're available.