Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Since you don't know which email was used for the account and the password reset email was not received, the best way to recover the account is to visit the account recovery guide on Jotform. There, you can fill out a form to start the recovery process.
This process will help verify your identity and assist in regaining access to the account.
Give it a try and let us know how it goes.
Lorevie
JotForm Support
Replied on August 22, 2025 at 6:41 AM
Hi Marion,
I checked the form owner, and the account is associated with the email address n**ol**.m***e@s**v****nl*b.fr. You can fill out our Account Recovery Form to request a change in your email address.
Reach out again if there’s anything else we can do for you.
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